Nicor Home Solutions Phone Numbers and Emails

Toll-Free Number:

  • (877) 642-6747

Customer Service:

  • (630) 557-8367
    Pivotal Home Solutions
  • (855) 890-8792
  • (888) 801-5057

Nicor Home Solutions Email:

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Contact Information

Corporate Office Address:

Nicor Home Solutions
1751 W Diehl Rd #200
Naperville, Illinois 60563
United States

Other Info (opening hours):

Mailing Address
P.O. Box 5370, Naperville, IL 60567
Customer Service Hours
24 hours a day, 7 days a week
Sales Department Hours
Monday-Friday, 7 a.m. to 7 p.m.
Saturday, 7 a.m. to 5 p.m.

More contact details

Nicor Home Solutions Rating Based on 58 Reviews

Rating details

1.7
more details
Value for money
Customer service
Reliability
Product or Service Quality

Rating stats

Rating trend

How Good is Nicor Home Solutions's Customer Service?

Fuquan Ytd
Fuquan Ytd
Feels Satisfied | Jun 01, 2023

Very satisfied

Read full quote
Ethan Aig
Ethan Aig
Feels Satisfied | Jan 07, 2023

Very helpful and made sure we had same day service for my furnace.

Read full quote

Summary of Nicor Home Solutions Customer Service Calls

331 TOTAL
CALLS
04:18 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nicor Home Solutions?

Product/ Service Question:

  • “Report worker safety violation”
  • “Furnace not working”
  • “Central air unit is not working”

Payments and Charges Question:

  • “Billing problems”
  • “Bill”
  • “Bills to high”

Staff Question:

  • “Service request”
  • “Inquiring on HVAC services and installs”
  • “Schedule annual service”

Request for Information Question:

  • “Request service”
  • “Find out about a home waranty”
  • “Need to schedule appointment”

Activation/ Cancellation Question:

  • “To cancel my heater home solution”
  • “Cancel”
  • “Cancelled”

Return/ Replace Question:

  • “Gas pipes replacement leaking pipes”
  • “Have to replace my washer and dryer and I wanna find out if they can be replaced with used from an appliance place”

Account Question:

  • “Autopay account”
  • “Sign up for nicor solutions”

Refund Question:

  • “Refund”

Other Question:

  • “Informatio”
  • “Sewer”
  • “Toilet clog”

About

Related Companies

American Water, Pivotal Home Solutions, American Water Resources, Oncourse Home Solutions, American Water Solutions

Summary

Nicor Home Solutions specializes in laundry and kitchen appliance repair plans. The company was founded in 1992. Its headquarters is based in Naperville, Illinois, USA. Nicor Home Solutions is an affiliate of Nicor Gas. It offers the following repair plans: complete home protection, complete line protection, electric line guard, cooling maintenance, and outside water line protection. The company also repairs kitchen appliances and laundry room. It serves the Illinois area. Customers can cancel service agreement with 30 days notice. Technical assistance is provided 24/7. Maintenance appointment can be scheduled by email and phone. Available payment options are Visa, MasterCard, American Express, and Discover.

Nicor Home Solutions reviews and complaints

Nicor Home Solutions is ranked 234 out of 1203 in Service Centers and Repairs category

Area Served

USA

Payment Methods

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