I have had Nicor services for many years and within the last year the service has gone from great to beyond horrible. They do not show up on time, they cancel constantly and when they finally get to your home it takes weeks for them to get parts to repair the...Read more
My Kitchen Garbage disposal stopped working and there were broken parts inside. Nicor (Now Pivotal) was able to arrange a Plumber who came the next day and was to replace it with a new unit I purchased. I have the whole home plan and its really a peace of mind as I...Read more
I had the complete service for two of my homes. First my heating stop working, and they came out to check and said need new Furness. Got new Furness was $1800 and they would pay $400 ok. So submitted the claim, it was almost 6 weeks and no check. So I called, and they...Read more
I don't like Nicor they are very very rude they don't care if you have a sick person or young children they are very heartless they don't want to help no one they are money hungry the even charge you if you don't use any gas they charge you what they likeRead more
We bought the line and felt we were covered should something happen to our furnace and A/C. $42 extra a month. It adds up over the years. We got a yearly clean and check for it. That's it! So for $504, we got something we could have paid just $75 a year to any heating...Read more
Im a former employee of Nicor Home Solutions not only was ther services a ripoff the things they expect ther employees to do safety wise is against osha the other employees dont even do the work properly .....a lady told me when i was ther to do her AC clesn and check...Read more
Nicor Home Solutions - Scheduled service
Nicor Home Solutions
It is nearly impossible to schedule a routine maintenance check. I was told there is a three month backlog for furnace cleaning. I might as well schedule my A/C cleaning instead!
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